Hertz on Demand Closes in DC

Photo by PoPville flickr user philliefan99

“Dear PoPville,

I went online this morning to reserve a car using Hertz On Demand car sharing service. The system showed every car in DC was booked. I followed up with a call to customer service and was told Hertz On Demand is no longer operating in DC. This service operated much like Zip Cars, but had no annual fee. I thought you might want to make your readers aware of the situation so they could avoid finding out when they need a car.”

Another reader writes:

“I was wondering why I couldn’t find a Hertz 24/7 car all weekend (a zipcar competitor) and after tweeting them, they sent me this email, indicating that they’re closing down in DC. Apparently they didn’t find it important to notify their customers of their closing otherwise…”

I’ll be honest I didn’t even know they were an option. In searching the archives I found this question from the forum:

“I’m curious if anyone out there has actually been able to get a car through Hertz on Demand? I’ve tried to use my membership twice but both times when I’ve shown up the car was nowhere to be found. Hertz on Demand customer service has been a nightmare to deal with – they don’t seem to have anyone local. Do they even really have cars here or just a google map showing where cars might be? Has anyone ever even seen an actual Hertz on Demand Car – I’m beginning to think they are like the Yeti except I think finding a Yeti more likely…”