Anyone Having Smarttrip Problems Lately?

by Prince Of Petworth November 3, 2011 at 11:00 am 17 Comments

Photo by PoPville flickr user Mr. T in DC

“Dear PoPville,

I am sure I’m not the only one confused by the way our smartrip cards now work or frustrated that I can’t get through to the 888-smartrip # before I hear the dreaded “all operators are busy, please call back later” message.

Saturday I had over $200 on my card and then Tuesday I had $48….I know they upgraded their technology, but still don’t understand how we will be able to know exactly how much $$ we will have in our accts without having to create and log into our accts on the wmata website. Do you know or does anyone know the new process??!!??

Thank you”


Subscribe to our mailing list