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Dear PoPville – DC Capital Bike Share Feedback?

by Prince Of Petworth August 24, 2011 at 10:05 pm 49 Comments


Photo by PoPville flickr user Mr. T in DC

“Dear PoPville,

I live in VA and am currently doing a project for graduate school on bike share kiosk station usability. It looks like you have some readers who are avid cyclists and users of the DC bike share program.

I’m trying to get feedback on what they like and don’t like about the system in general, and the kiosk design in particular, and suggestions for improving it.

I’d also be interested in knowing if they have any opinions or suggestions on improving the mobile application (Spotcycle) or any of the social media sites.”

Personally, I love the system and the kiosk. I just get very frustrated when I go to a kiosk and there are no bikes left. This used to be a very common experience but lately there has been an improvement with at least 1 or 2 bikes available. Also, I’m very glad to hear of the expansion plans.

What do you guys think of the kiosk design itself? What are your thoughts on the system in general now that a bit more time has passed?

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