Dear PoP – unclogging/repairing a sewer line experiences?

Photo by PoPville flickr user Mr. T in DC

“Dear PoP,

We live on the 1800 block of Irving St, NW and we have a clogged main line sewer pipe. The clog is apparently on the other side of our property line and is on city property. I was wondering if anyone has ever dealt with WASA coming out and unclogging/repairing a sewer line?”

Anyone experience this before? Do you just call DCWater (formerly WASA)? How long does it take to get fixed?

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