Dear PoP – My DC tax refund is missing!

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“Dear PoP,

I’m wondering if you’ve heard from any other readers missing their DC income tax refunds. Mine is totally missing, and I’ve had one hell of a time (read: impossible) reaching a human about it to let me know what’s up. The short story is this: I filed my taxes in March. In April, I got a letter from the DC Office of Tax & Revenue asking for written confirmation from my employer verifying that they have a DC tax withholding account, or something like that. My employer sent that letter immediately. Since then, I’ve tried several times to contact the OTR to check the status of my refund, but it’s been a nightmare maze of automated phone menus, unanswered emails, and being put on hold indefinitely. I have yet to get any kind of answer about what’s going on. It’s gotten to the point of serious frustration and I’m at my wit’s end about where to go from here, or what kind of recourse I have. I don’t mind paying my taxes, but I do mind when the DC government doesn’t give me back what I’m owed– it’ll be around a grand, if I ever see it.

Can you ask your readers for advice or similar experiences?”

Anyone still missing their refund as well?

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