I just finished eating my panini from Amorini Panini. The sandwich itself was pretty good. The meat and cheese were good quality, the bread was fine (but nothing special), and the sauce was good (but there was a little too much of it for my tastes).

My only complaint is that they really were not at all prepared for the volume they did today. The line to order moved quickly, but I had to wait, and wait, and wait for my sandwich. Eventually, after a 20-minute wait (and after they were 10 numbers after mine, i.e. I was #34 and they were on #44), I asked about my sandwich. It came up about five minutes later, but they still didn’t call my number and just asked if anyone was waiting for a 9th Street Club. Of course, of the 20 or so people waiting, several of us were waiting for a 9th Street Club, which only caused greater confusion as we tried to figure out to whom the sandwich belonged. Then, I got a coupon for a free soft drink and chips on my next visit (which was nice of them). However, other people who had to wait about the same amount of time as me (or less time) got coupons for multiple free paninis, so it kind of annoyed me.

All in all it was a good experience and I will likely be back, but I am going to wait a month or so to give them time to iron out their issues.

Excited to be in the neighborhood. Kim, we want to make sure you are taken care of the right way. When can you come in for your Panini on the house? Ask for Jim and we’ll get you set up.

Keep the feedback coming so we keep attracting the #1 customers in DC.

PS. We had a pow wow last night and took everything we learned from our opening day and implemented it today and the numbers were spot on and the wait time was only 5 minutes. See you soon.

Amorini Panini