
Charles last wrote about Bladensburg, MD.
I think everyone who’s lived East of the Park for more than a year has found him or herself in the basement of a house party or bent over a bar, bitching about the DC cops, particularly how slowly they respond. Two women, with the support of neighborhood organizations in Mt. Pleasant and Columbia Heights, are trying to take this conversation out of the repertoire, however, with Operation LiveLink.
Operation LiveLink puts cell-phones in the hands of beat cops who take calls directly from people who are witnessing suspicious activity or a crime in progress, or have been a victim of a crime. It doesn’t replace 911; you have to call 911 first. What it does is short-cut the multi-step dispatch process, which significantly increases the odds that the responding officer will arrive quickly and be familiar with your neighborhood.
It turns out that while the responding officer gets the blame for being slow, a lot of times it’s the dispatch system that’s screwed up. Bad information gets passed from 911 to the dispatcher to the cop, or the dispatcher doesn’t make the call a priority. Marika Torok, who has coordinated Mt. Pleasant’s LiveLink since its beginning four years ago, tells of an incident when an officer showed up long after the truck which had rammed four cars on her block had disappeared. The problem: the dispatcher didn’t understand that the crime Malika reported was still in progress, and had instead sent the officer to investigate a burglary that had occurred the night before. “911 doesn’t work right. That’s why the program is needed,” she declares. Continues after the jump
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