I was going to write an article about CarCare To Go, a new local car repair service bringing trust, transparency and convenience to an industry not always known for these traits.
Among other things, they provide free valet pick-up and return from home, 12-month/12k mile warranty on all work, and $20.22 oil changes for new clients. But then I realized that much better than me writing would be to hear a review recently posted on Google by a fellow reader.
I saw an ad for these guys on PoPville and thought I’d give them a go because I needed a new battery. The morning of my appointment I got a text saying “Hey we can pick your car up early if you are ok with that”. Not something you usually hear — so big bonus points immediately! Then about an hour or so later I got a call saying that I needed more work done than just my battery needing to be replaced. Naturally I thought of course I do… however, what followed was super pleasant. It was a full walkthrough with videos and the mechanic showing me what was wrong and exactly where it was. Although, I decided not to have the work done (because the car isn’t worth the amount it would have cost to fix all of the problems) I gave Roxy (who I can’t speak highly enough of) a call back and let her know and she simply said “ok” and she understood my reasoning instead of trying to pressure me into it anyways. This service was incredible and I know it is a bit pricey, but for the convenience and customer service/experience it is worth every bit! I will absolutely use them again in the future and continue to rave about my experience with anyone who asks! — Shannon R.
You can see many more 5-star reviews on their site. Of course, CarCare To Go does much more than oil changes. They are a full-service shop that does everything from brake pad replacements to the most complicated engine replacements.
You’ll wonder why you ever took care of your car any other way.
