Anyone Else Having Problems with Self Check Out Pricing at Harris Teeter?

Photo by PoPville flickr user John M

“Dear PoPville,

I have been having a problem the last couple of months at the Yards Harris Teeter, and I’m wondering if its exclusive to this HT or if others have had a similar experience at either this location or at any others. When shopping there have been a few times that I bought a specific brand or more of something that I needed because it was either on sale or BOGO (buy one get one) via my VIC card. I use the self check outs and at first I thought I was paranoid or misunderstood the sales signs and wrote it off, but the last 3 times I have noticed that SOME sale prices were reflected when I rang them up, and others weren’t. Those three times I have pointed it out to the clerk monitoring the self check out and they have helped me resolve the issue by typing a code into the computer…. but they didn’t seem surprised and acted like it happens all the time and didn’t apologize or anything.

I know it might seem like small amounts, but they add up, in the last visit alone I would have paid $15 more than I should have. I am wondering if anyone else has had this experience, and (if nothing else) alerting folks to pay attention to the prices you are paying vs what was advertised. The real confusing aspect for me has been that some of the the items will reflect sale prices when rung up, and others (in the same transaction) do not.”