This morning in a bout of frustration I posted on our social media channels:
“Perhaps DC should issue some guidance about what we should do if our trash has STILL not been collected coming on week 3. Should we stack bags next to our cans? You have said collection would be back to normal last Monday. Please be aware that did not happen for all. Please advise us what to do while we wait.”
The City Administrator responds:
“DPW crews have been working around the clock to get back to the normal household trash collections schedule. Our teams are getting to locations that may have been missed due to icy conditions. We appreciate residents’ patience as we collect all trash!
Residents are asked to place their cans and any other household trash at their normal collection point for their regularly-scheduled pick-up day. We encourage residents to put in a 311 service request if collections are at least 2 days late.”
“As someone whose collection was missed, I understand residents’ frustration! We’re trying to provide as much up-to-date info as we can. Our goal is to be fully back to normal this week.”