“Dear PoPville,
Ok, I get it that I have choices where to shop but CVS is kinda the only game in town for pharmacy. Here is what happened to me on Monday.
Went mid morning to the CVS in Takoma Park, my prescription wasn’t ready (ok, forgive me for the rush) but decided to get deodorants.
Called for an attendant, waited for a while until a salesperson came to tell me that someone from the previous shift had taken the key and they couldn’t open the case. Wait, what?
So I went to the CVS in Georgia & Van Buren. Standing in front of the deodorant case … for a longer while until the sales person came back with the SAME story.
Later in the day, back at the Takoma CVS I got the deodorant (I guess they found a key) but there was NOBODY at the farmacy desk attending to people. The line was about 14 people long just standing there waiting. After 15 minutes of NOONE helping anyone, I stepped to the desk to ask if they were open (there were 4 people dealing with medications) and it took another 5-6 minutes for a staff person to show up and take orders in.
I know I could go somewhere else but I have no idea where. Does anyone else have issues like that at CVS? Are they going under and we don’t know about it?
Is there a policy to explore worst-customer-service ratings in NW DC? Help!
PS: there is no contact information to email them directly…”