According to the Consumer Federation of America’s annual Consumer Complaints Report, the Home Improvement/Construction industry had the second highest number of complaints of all consumer industries in 2017-2019.
The most common complaints cited: “Shoddy work, failure to start or complete the job, failure to have required licensing or registration.” Additionally, the industry also ranked first for the “worst” complaints according to the surveys, meaning “…the dollar amount involved, the impact on vulnerable consumers, or the sheer outrageousness of the situation.”
These are some of the reasons that local startup, Remodelmate, was founded in 2018 with a different goal in mind: To build a home renovation company that put consumer interests first.
According to CEO and founder, Chad Hall, “When you’re making an investment in something as personal as your bathroom, you should have complete confidence that your contractor is an expert, that he’s going to do what he’s supposed to do, when he says he’s going to do it, and at the quoted price. Unfortunately, that is not most people’s experience.”
To address homeowner concerns, Remodelmate starts by fully vetting the background, reputation and licensure of all their contractors. Further, they address several other concerns directly, including a no down payment policy (just a $100 booking fee), no charges until after each phase of work is completed, and no markup on materials.
Perhaps the most interesting difference is a project manager assigned to every job whose role is to keep the project on time and on budget so the homeowner has complete peace of mind. The PM is assigned when a project is booked and oversees material orders, contractor booking, permit requirements, construction progress and any issues that arise along the way.
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Overcome renovation anxiety and boost your confidence at the “Renovators 101” workshop by HardHat Diplomat! Initially inspired to support women homeowners, this gender-inclusive workshop promises practical learning and guidance for all. “Renovators 101” is our answer to the overwhelming demand for resources to simplify the renovation process, welcoming anyone eager to master home improvement and construction project management.
Let this comprehensive class demystify the complexities of remodeling! Taught in a judgment-free zone, information focuses on the financial, logistical, and emotional challenges of renovations, big or small. Led by home improvement coach and founder of HardHat Diplomat Erin Helland, you will gain valuable organizational tools and insights that position you to manage your projects, self-advocate, and make smart home improvement decisions.
Whether you’re a homebuyer or a seasoned homeowner, you’ll leave with not just enhanced skills but also the confidence to effectively manage budgets, choose the right contractors, and avoid being taken advantage of.
The Potomac Roasting Company is a local micro-roaster specializing in artisan coffee. We precision roast high-quality specialty beans sourced from small farms in Latin America that are owned and operated by women. Your coffee will be roasted the way you want it and delivered fresh.
As two former Peace Corps volunteers who served in Guatemala, we founded Potomac Roasting to pursue our passion for great coffee and purpose-driven work. In addition to ethically sourcing our beans, we also donate a portion of our profits to Laila’s Legacy Animal Rescue, a DC-based nonprofit that finds homes for homeless dogs and cats.
Our current roasts come from prime coffee-producing regions of Colombia, Costa Rica, Guatemala, and Peru. We will be adding new roasts soon. If you are local, there’s a good chance we can deliver to your door. Look for us at local farmers’ markets beginning this spring. In the meantime, check us out now for better coffee and good karma in a cup. You can use the code Community and save 10%.
Explore the marvels of the mind with a free Neuroscience and Art Salon on March 10, 2024.
To kick off Brain Awareness Week, all are invited to join neuroscientist and artist Jaya Viswanathan and award-winning journalist Kate Woodsome in an