A reader reports:
“Badly damaged utility pole at busy intersection of 12th and Monroe NE. I called it into 311 and emergency management but they pawned it off on Pepco. Surprised the city wouldn’t be at least a little concerned about a safety hazard like this. They told me to call Pepco. I ultimately convinced emergency management to take down the intersection info, but they didn’t suggest they would do anything.
To their credit, Pepco has an accessible emergency reporting line. I got to a human in under a minute, and they said they’d send someone to check it out. Still, strange for the city not to take the initiative once something like this is reported.”