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You Asked For Feedback!!!

by Prince Of Petworth May 17, 2016 at 1:00 pm 125 Comments

feedback

“Dear PoPville,

Yesterday I went into Killer ESP in Alexandria for a latte, and it was very crowded. I waited a while to order and then again a long time to get my coffee. Finally, they called my name, I picked up my cup (with my name on it) and headed out. After a few sips, I realized it was not the latte I’d ordered but a cafe au lait. (Later noticed under the sleeve that it said au lait.) Not a huge deal, so I went about my day. Then, because they use Square, I got an email asking about my experience. I gave them my feedback and received the rudest customer service responses I have ever had. Here’s the actual live chain of comments… 

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