Ben shares with us yesterday: “Hi @311DCgov Our alley remains blocked by trees 12 days after the storm. App requests are marked resolved but no action taken, and trash collection is impossible. Please could the public thoroughfare be cleared? Thanks. Alley address: 200 block of 16th Street NE.”
DC311 has since replied, “Thanks for the alert! The service request number is 26-00555948, DDOT will the responding agency.”
Fingers crossed for Ben and neighbors!