Have you gotten any comments from folks about Pepco’s phone hold times? I have tried calling every weekday for the past week during business hours just to simply ask a couple of questions about my bill and my hold times are being estimated between about 45 minutes today to over 3 hours last Friday. The other day’s hold times have been within that range and never been lower than 45 minutes. I obviously can’t wait that long as I actually have to work. Any thoughts on why the demand is so high or capacity so low on Pepco’s customer service lines.”
We talked about surging bills here but this is the first I’m hearing of super long hold times. Any else notice this?
I just bought a rowhouse and am thinking about installing a rooftop deck. Is it worth it? The views would be of the development cranes and new buildings in NoMa. Any idea of what the costs are to install the deck and whether I would be able to recapture these costs at resale?”
We discussed roof decks here. How much value do you guys think installing a roof deck would add to a house?