Topic: What do you do when a fight breaks out on a metro train?
What do you do when a fight breaks out on a metro train?
Just call the train operator? And if so, what is a reasonable amount of time for a response?
I was on the redline going home between platforms and a fight was breaking out between two late teens/early 20 year olds and someone who appeared to be mentally. I called the train operator and gave her the car number. It was full 90 seconds passed after the train stopped at the platform (and the doors had been open) that we heard an intercom call from the train conductor to ask personnel to come down to the platform because a fight. By the time any personnel got to the train the two perpetrators had given yet another blow with the victim on the ground and gotten off the train.
I didn’t try to stop it, something I’m not proud of, because one of the guys kept reaching in his back for a knife- I do believe if they hadn’t decided to get off the train and instead kept wailing on the guy he’d probably would have taken enough hits for serious injury.
Something this serious is not something I have seen often but I’m curious, what do you do? The @wmata twitter account just said: a) tell station mgr b) call MTPD 202-962-2121 c) use emergency intercom on pylon d) tell train operator.
I’m not pretending to know everything that train operators/station personnel have to deal with at any given moment, but in this instance doing the above just wasn’t effective.