Topic: Undercharged by Comcast – Now They Want Their $$ Back
Undercharged by Comcast – Now They Want Their $$ Back
Back in February, Comcast made an error on my bill and undercharged me. It wasn’t insignificant – the total probably got me a couple free months of cable/internet. When I initially brought it to their attention, they didn’t realize the mistake and stuck by the error (to my benefit). But now Comcast has discovered the long buried billing mistake and is basically saying I need to pay up — for something that happened montsh ago. I’m of the opinion that this was Comcast’s mistake and is therefore not my problem, but Comcast’s, so I shouldn’t owe them anything. Anybody have any idea if the law is on my side or Comcast’s side? Unfortunately, I haven’t been keeping track of my calls to Comcast these last few months.