Topic: Check your bill at Masa 14
Check your bill at Masa 14
Just hung out with a few friends at Masa14. When I got home, looked at bill and realized the items on it totaled $48.18 but the stated Subtotal was $60.18. Odd. I’d only left the restaurant 10 minutes before so I called and talked to a manager, gave her the bill info and asked her to check it out. She called back ten minutes later and said she’d adjusted it. When I asked her if she could adjust the tip – since I gave a $15 tip based on the supposed $66.20 total – she got a bit of an attitude and pointed out that it’s New Year’s Eve and it’s busy. Not the ideal answer considering I was overcharged by almost $20 (see attached pic). So I simply stated that if she could find time tomorrow to adjust the tip to $10 based on the real $48.10 tab, that would be appreciated. I’m not sure how such an accounting error could occur given that the item totals are clearly stated but just a warning – check your bill at Masa14.