Topic Tag: Property Management

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Topic Tag: Property Management

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Real Estate April 25, 2016 at 9:34 pm

Property manager didn't give landlord notice, keeping our deposit

Trying to find out what my rights are as the tenant and what my landlord could do on his side.

Basically, I sent my 30 days notice to the property manager, which he acknowledged. He asked me to tell him when he could do the move-out inspection and I emailed asking if it had to be a weekday or could be a weekend and also asking that they give me notice before showing the apartment since I have a dog (even offered to help show it so the owner didn’t have to come down from NY). No response. I email a week later asking again and offering a few dates that work. Still no response. I finally email again on the 7th of the new month asking when they can do it so i can get my deposit back and they schedule for the next morning.

Fast forward EXACTLY 45 days to last friday (when they need to return the deposit by law) and I get an email saying that because I didn’t “turn in my keys” until the 8th, they’re keeping a week of rent. Now, I probably should have attempted again to schedule the inspection before the first but I did make two attempts to schedule with no response from them. When I mentioned this, the property manager said he understood my frustration but that I had not tried to contact anyone else at his company, so I was out of luck. He is my only point of contact and I only knew his information because after trying to email our original manager and the email bounced back; and a call to the office revealed that he had left the company and no one had told us who our new manager was.

So I reach out to the owner and it turns out that they didn’t tell him that we were moving out until the 8th when they did the inspection! He lost a month’s rent (maybe more?) because he thought I would notify him directly and the manager didn’t say anything to him. So now, not only is there financial loss, but I’ve lost the great relationship I’d built with my landlord and can never use him as a reference.

It gets even more shady though – making small talk with the manager when he came to do the inspection, I asked if the landlord had decided to redo the floors and not rent it out right away (and hence why they hadn’t shown the apartment at all during the last month). He replied that he thought the owner was still “deciding what to do with the property” but that he was “sad to hear we were leaving”. So he made it sound to me like he had already talked to him and told him we were leaving.

Finally, I got a letter from them today postmarked the 23rd with the “itemization of security deposit” forms, the box checked to indicate the check was enclosed – with no check. So they’ve now blown past the 45 day requirement to give me my money back.

Are they super shady our just super incompetent? Do I/my landlord have any legal recourse against them for the money? Do I take the loss and try and salvage the relationship with my former landlord?

Real Estate January 20, 2015 at 11:45 am

Five Days Without Water… What's my recourse?

Hi Folks,

I live in a larger apartment complex where last week we did not have hot water for nearly 5 days. The hot water was off from Tuesday afternoon through Sunday morning. The management company provided the tenants with limited updates (3 in 5 days) about the status of the repairs. Needless to say, this was completely unacceptable for several reasons. From the length of time the water wasn’t working to the limited contact with tenants, I was and still am very upset. I want to request that a portion of my “all utilities included” rent be pro-rated for February since I went 5 days without water this month. Do I have any recourse for this?

When I read DCRA’s website I saw that all rentals are required to provide hot water (which I didn’t have for 5 days) so I would be more than justified in receiving a credit for my rent.

I any one has been through this (or something similar) I’d love to hear how you went about this.


Real Estate March 10, 2014 at 12:45 pm

Property Management Experiences?

Our 30-ish unit co-op building is considering changing property management companies. So, fellow co-op/condo board-members and residents, what company do you use? How has the experience been? Would you recommend them?

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