My fiance and I opened a joint account with Burke & Herbert. They’re a small bank based in Northern Virginia, but they provide free ATM withdrawals from any ATM. They have fantastic customer service and their website was recently upgraded to provide more services.
I also use a credit union for my personal accounts and have similarly been very satisfied with the customer service I receive from them. It’s NASA FCU, but they’re not open to accounts unless you have a connection. But there are other credit unions that are open to everyone that get great reviews (USAA for one).