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If you want to complain to the city, OSSE is the regulator for day care. From their site:
Complaints and Unusual Incident Reporting
To make a complaint about child care services call the Complaint and Unusual Incidents Hotline: (202)727-2993 or send an email to [email protected] Complaints may also be faxed to the Compliance and Integrity Division at (202) 727-7295.
Contact Phone: (202) 727-1839
Contact Fax: (202) 741-5403
Contact TTY: 711
Contact Suite #: 4th Floor
Office Hours: Monday to Friday 8:30 am to 5:30 pm
GIS Address: 810 1st Street NE