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We had the same problem and a plumber had a look and told us we needed to reroute the drain which was going to involve tearing up part of the deck. He wouldn’t even try to snake it. A contractor who was doing some other stuff for us gave us an estimate for the rerouting but agreed to try to snake it first–initially he didn’t have any luck with the snake he brought so went out and rented a heavy-duty one and was able to clear it although it took a few hours because of all the debris and roots in there.