photo by Emma K Alexandra

“Dear PoPville,

Was wondering if anyone could help us out with this. Our exterior cable line needs to be replaced. It runs from our outside wall into the cable tap in the complex’s garage. Comcast won’t do it because we live in a condo and not an apartment complex. I’m having trouble finding a contractor that does exterior work of this kind.

Has anyone had this issue before or know anyone that can do this kind of work?”

Photo by Erin

Last night we received a number of reports about Comcast/Xfinity outages (service appears to be restored for many though some are still experiencing slowness as of this morning.) Doesn’t seem related bu thanks to Nat for sending this interesting tidbit: “I got an email from my apartment about RCN possibly experiencing “sun outages” between Feb 27 and March 8. I wonder if that’s what’s happening to Comcast?”

From RCN:

“What are Sun Outages? Read More

Photo by PoPville flickr user Rich Renomeron

“Dear PoPville,

We live in a condo in an old row house. Our internet has never been great, but we’ve been without cable and internet for more than a week now. Comcast came out and pretty much threw up their hands and said it was an internal wiring issue. The technicians they recommended to troubleshoot internal problems came and said they don’t do anything beyond the outlet. We’re expecting our first baby in the next two weeks, which coupled with the current WFH situation makes the timing on this a bit more challenging. Read More