DMV
Photo by PoPville flickr user Miki J.

“Dear PoPville,

I’m trying to update the address on my D.C. License and also renew my vehicle registration. Online it states you can change your address while updating vehicle registration but I don’t see this option. It also states you save the $20 change of address fee when you change your address with another service (like registration).”

Anyone do this recently with success?

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From a press release:

“In the wake of a fatal shooting in the 2300 block of 11th Street NW last week near Cardozo High School, and a reported sexual assault in the 1700 block of 21st Street NW in the Dupont Circle area, as part of its on-going effort to improve public safety, staff did a walk through of parts of Dupont Circle last night, as well as around Cardozo High School and parts of Adams Morgan. Over 30 street lights were found to be dark – creating further safety concerns following the discovery of streetlight being out in Georgetown in the wake of sexual assaults there, as well as street lights being out in upper 14th Street, along Georgia Avenue and along U Street NW.

“It is simply unacceptable in this day and age to have all these street lights out”, says Executive Director Terry Lynch. “You have people using the streets who are less safe – people are coming home or going off to work, they are back from dining out or other recreation, visiting neighbors or friends …….street lights need to be working, he said. “The DC Government should do a 30 day citywide sweep to return all lights to working order, and also use current technology to be alerted immediately when street lights are out so they can be repaired within 24 to 48 hours”.

Street lights that were out were located at: (more…)

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Photo by PoPville flickr user Erin

From DMV:

“The District of Columbia Department of Motor Vehicles is warning customers about a phishing scam to collect money from past due tickets. In an email from [email protected], customers are being told that they have a Notice of Unsatisfied Photo Enforcement Ticket. The notice also directs customers to click the link to “Lost Traffic Tickets.”

Photo Enforcement tickets are mailed through the United States Postal Service to the address of record based on the tag number. Also, DC DMV mails the Notice of Unsatisfied Photo Enforcement Ticket, and it contains specific information on how to contest the ticket by submitting a request for adjudication. DC DMV only contacts customers via email if they have registered for DC DMV’s email ticket alert system. Then, they will receive an email notifying them to log into their account when there is a ticket update.

Customers who receive this email notice should report it to the Federal Trade Commission, which has detailed information for consumers on how to handle phishing scams.”

swimming
Photo by PoPville flickr user Caroline Angelo

Heads up indoor swimmers – from DPR:

Today, the DC Department of Parks and Recreation (DPR) released the 2016 Fall/Winter Indoor Pools Maintenance closure schedule.

DPR’s indoor, year-round aquatic centers will undergo yearly scheduled maintenance to deep clean the pool and facility.  Pools will temporarily close in phases, beginning on Sunday, October 9, 2016.

Barry Farm, Ferebee-Hope, Marie Reed and Therapeutic pools will not close/undergo maintenance. During each respective closure, all programs, permits and classes will be suspended at that particular facility. Please contact the Aquatics Division (202-671-1289) if you have any questions or require further assistance.
INDOOR POOLS CLOSURE SCHEDULE (more…)

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A reader has been keeping exceptional records about all the street lamps out in Ward 1. They pass on their latest that they sent to the Mayor’s Office:

“The following lights were at as of tonight the 12th of September:

13th and U St se corner
S and 14th at side of 1740 14th St NW
12th and T Streets NW me corner
8th and T Streets NW NW corner
8th and T Streets NW se corner
10 Streetlights in front of 1840 7th St NW
1914 8th St NW
1390 Kenyon St NW
2 streetlights at 1377 Kenyon St NW
Park Rd NW and Pine St – side of Sacred Heart Church

In addition Howard University’s lots on 7th and T and 7th and S were both open and unmonitored and had all their lights out – about 9 lights altogether out and also their lot at 9th and W had its lights out.

Thank you for any assistance you can provide DDOT to insure streetlights are working.

I have lived in Ward 1 for 35 years. I have always experienced the Ward getting 2nd tier service from city agencies compared to Ward 3. Ward 2 and the federal zone. I remain hopeful that will change under Mayor Bowser.”

chief-lanier
Photo by PoPville flickr user Mr.TinDC

Thanks to all who passed on links to this depressing article from the Washington Post:

“The criminal justice system in this city is broken,” Lanier said, citing what she sees as the lack of outrage over repeat offenders as a key reason for her decision to take a job as head of security for the National Football League. “It is beyond broken.”

D.C. Council member Kenyan R. McDuffie, chairman of the Judiciary Committee, which has oversight of police, said that while he understands Lanier’s “frustration with [D.C. police] bearing the brunt of the public’s outrage over crime in the District, I wholeheartedly disagree with her characterization that our criminal justice system is broken beyond repair.”

Read the full story here.

2 year old littering fine

Sometimes people overuse the expression ‘smdh’ or shake my damn head and sometimes you simply must shake your damn head. Like this one for example. This happened to a friend of mine:

“We received this notice of violation from DPW in the mail yesterday alleging that our 2 year old committed a littering violation because a piece of mail with her name on it was found on the ground in the alley. I called the DPW Inspector that issued the ticket today and explained that she had inadvertently issued a ticket to a two year old and she refused to rescind the ticket.”

Ed. Note: We have discussed this practice many times in the past but this is the first time we’ve had a 2 year old cited!

pain sculpture

“Dear PoPville,

I wanted to share my frustrations regarding this city’s amateurish and broken parking ticket adjudication process, and also seek help from the community in resolving my problem. In particular, I want to highlight the lack of responsiveness by the “Ticket Adjudication Ombudsman,” the office ostensibly tasked with helping people who have already been ignored or frustrated by normal DMV channels.

To make a long story short, I successfully appealed a parking ticket I received in April 2015. I was ticketed and towed for parking in an “Emergency No Parking” zone, but had photographic evidence that the “No Parking” sign had not been put up 72 hours in advance, as required by law (in fact, the photographic evidence I was relying on was the very photo taken by the traffic enforcement officer, but that’s another story.)

I challenged the ticket twice to a hearing examiner, who summarily denied my motions without even acknowledging or addressing my defense. I then paid the ticket ($150) and filed a formal appeal, noting in my “brief” that the hearing examiner had ignored my defenses and photographic evidence. The appellate board sided with me and reversed the ticket; in the opinion, they specifically cited the fact that the hearing examiner had failed to even address my defenses and justify his/her decision, as required by law. The opinion said I should allow “8-10 weeks for a refund” of my ticket

Well, that was in early May, sixteen weeks ago. Two weeks ago, after still not receiving my refund, I wrote to the “Ticket Adjudication Ombudsman,” the outfit tasked with helping customers navigating the adjudication process and resolving customer complaints. Guess what? Even the Ombudsman hasn’t responded to me or even acknowledged my complaint.

How have others in my situation (there have to be others) dealt with this problem? Why is this city incapable of providing basic customer service to its residents?”

Side note: The following press release was issued by the DMV yesterday:

Due to a power outage in its vendor’s New York office, the District of Columbia Department of Motor Vehicles’ (DC DMV) ticket payment system is currently not in operation.

At this time, DC DMV is unable to process ticket payments, research tickets, or access tickets. The agency is unable at this time to adjudicate any tickets that have been submitted by mail or online. (more…)

911 out
Photo by PoPville flickr user John Sonderman

Just after 12:30am this alarming tweet was sent:

From a briefing this morning:

Updates when the full press release is issued.