“Credit Cards at the 3rd & H Giant supermarket – cont.”

Giant-PoPville

“Dear PoPville,

Yesterday, I received a notice from Chase that my credit card had been used for some potentially fraudulent transactions; 2 were at Giant supermarket, one at MAC cosmetics, and one was for some online service; Chase had flagged the first three and then cancelled the last one at my say so.  I’ve only used the card 3 times in the last 2 weeks and one of those times was this past Sunday at the Giant on 3rd and H- similar to this story you published a few weeks back.  For the record I used cashier checkout and the card had a chip but I don’t think I put the PIN in.  The purchases were attempted at a Giant in Silver Spring (store #0354), not the 3rd and H location.

I contacted store customer service for 3rd and H and they said they weren’t aware of any issues- not even the ones from a few weeks ago:/  It could be that my card was compromised at one of the other 2 or 3 places that I used it recently, but based on the experiences of others I think something’s going on here.”

7 Comment

  • the same thing happened to me a while back. used a card at the H street Giant and within a couple days it was used at one in Silver Spring. It was also before they made the switch to chip readers.

  • I had a credit card with fraudulent charges the other week after going to the Giant at 3336 Wisconsin Ave.

  • I’ve had two credit cards compromised in the last 2 months (and only one other compromised in the total of 15 years that I’ve had this same Visa). The H St Giant is my regular grocery store.

    I’m going to fast until March 15th and then just shop at Wholefoods.

  • Where were the other couple charges?
    .
    For example, gas stations are notorious for having problems with card skimming. They can be tampered with outside of the attendant’s view (use pumps that face the attendant or are closer to the attendant).
    .
    One of the previous posters who had a problem had also been using it for gas. So just because you go to a grocery store (one of not that many overall in the District), doesn’t mean that place is the problem. There’s thousands and thousands of people who go to that specific Giant. But obviously if your other couple charges are TurboTax and Nordstrom, Giant would be a more likely culprit. If it’s an ATM, a gas station, etc. – those could be culprits.

  • “I contacted store customer service for 3rd and H and they said they weren’t aware of any issues”
    .
    Well, that’s disappointing. Did the people reporting the fraud not contact MPD? Did MPD not get in touch with the store? Did the store management not convey in the information to customer service reps? Where did the breakdown of awareness occur? Presumably, no meaningful investigation occurred as a result of the breakdown.

    • I don’t think MPD bothers to investigate these. They seem to operate under the assumption that the crooks are one step ahead, so they don’t even look into it.
      I had someone use my credit card and send a ton of stuff for delivery to an address in DC. I reported to the police, and they took a report – but told me outright they wouldn’t even check address bc “probably had an insider who intercepted before that.” Uh, except maybe not? There are some dumb criminals.

  • This is so weird, because the exact same thing happened to me. Not the location where I had the info taken (I shopped at the one by Rhode Island) but the fraudulent charges were made at the same silver spring giant.
    .
    …I am thinking this might be an inside job.