Parking PSA: “Parkmobile’s zone 22831 is not working”

parking-psa

Lippi writes:

“Got three tickets even with this note! What’s going on?! This is on K street NW between 5th and 4th. Outside of Vida, Taylor, Busboys, etc. Mt Vernon Triangle. “

14 Comment

  • DC’s main revenue generator is working fine, though.

  • I had the exact same problem out in the ‘burbs using a different mobile pay system. I contacted the service, they sent me a “receipt” showing that I had an active parking session, and the city (Rockville) waived my ticket. Of course, in DC you’ll probably be on hold for 45 minutes then get some rude operator telling you they can’t help, but hey, the quirks of city living!

    • I feel like everything is online and clean in DC? I’ve twice gotten my tickets waved.

      Once by including a cell phone picture of the pass my car had for a parking ticket. And the second time I just admitted guilt, said I would be more responsible, and asked for the speeding ticket to be waived. And it was!

      City living is looking pretty good from my POV. 😉

  • That area is 2 hour parking. Were you parked longer than two hours?

    • +1. I think this confuses a lot of people. From my experience, some people think that it’s okay as long as they PAY every two hours, which appears not to be true. (Luckily, no one I know has been ticketed, because yes, ParkMobile does let you keep paying without moving your car… and I don’t drive so I never knew enough to tell them to move!)

  • retropean

    If payment for parking method is broken, probably best not to park there.

  • Were you over two hours in the same area? I think Parkmobile will let you pay twice, but you can’t move your car to avoid the two hour limit. If they see you in the same RPP zone for more than two hours they can write you a ticket.

  • So you knew using parkmobile was risky and you still parked there? wow

  • Three tickets? Over the course of three days or how close to each other? If the former, I’m seeing it like this: first time, their fault if the system isn’t working properly; second time, you took the risk; third time, i have no sympathy after times 1 and 2.

  • OP – can you provide more clarity? It sounds like Parkmobile let you pay and the parking attendant either didn’t check and didn’t see a parking stub so gave you the ticket OR the parking attendant did check, didn’t see a valid parking session, so gave you the ticket. Did Parkmobile let you pay for a session? Because if so (and as others have commented – you weren’t extending your session beyond the limit and you were within your session) and they still ticketed you, that’s an issue. If it was any other scenario…I sympathize (hate tickets and hate how they’re used as revenue generation as someone who paid $750+ over the course of 2015) but the ticket is valid. :/

  • The ticket number is visible in the photo- looks like offenses are two for being over the 2 hour limit and one for an expired meter receipt. Of course, we still do not have all of the facts. I guess it’s why this is a “PSA”.

  • You have a receipt on parkmobile that lines up with the ticket. If you used Parkmobile properly, the car and license plate number will even match, along with the timestamps. This is an open and shut case, IF your understanding of the rules isn’t wrong. It sounds like you didn’t know that there was a two-hour time limit and that parkmobile doesn’t enforce those (even though the meter officers do), so chalk this up to a good learning experience.

  • That ticket number shows:
    OVERTIME AT METER 400 BLOCK K ST NW NORTH SIDE
    From parkmobile:
    Can transactions in zones in this area be stopped? Extended? Why or why not?

    You can not stop a session once started. You must select the amount of time you want in advance and pay for that time with your credit card. If you chose more time than you needed, you will not be able to stop the session or get a refund.

    You are able to extend your parking time, if you see that you need more than the amount you initially paid for, as long as you haven’t already chosen the meter maximum. Example: if the meter maximum is 2 hours, and you chose 1 hour, you can then extend your session before it expires for an additional hour. Note that extensions are separate transactions, and therefore each extension carries a transaction fee as well.

    DC enforces the meter maximums. If you choose to park in a space for longer than the meter maximum indicates, paid or not, you are at risk for receiving an overtime at meter citation from DC enforcement.

  • I’ve also nearly gotten a ticket when I was paying with coins and the meter visibly had time left on Georgia Ave. I parked while picking up carryout, used coins for the meter–then saw a meter maid come up and start writing me a ticket. Fortunately I saw, went outside, and asked why she was writing a ticket when there was plenty of time left. She insisted that no, the meter was out of time. I explained that no, the meter still has time left–just look at it. She finally realized there were 10 minutes left and stopped writing the ticket.

    If DC’s meter readers don’t know how to or care to read the meters they’re hired to read….what are you supposed to do? If I hadn’t seen her through the window and had gotten a ticket, no one would’ve believed that I had time on the meter when I appealed. Not sure whether it’s incompetence, corruption, or apathy. Really wish I’d gotten her name and filed a complaint.

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