Support

Mayor Bowser Responds to Numerous Reports of Streetlamps Not Working “Launches Text to DC311”

street-lamps-out

Since August we’ve relayed numerous reports of streetlamps out all over the District. From a press release:

“Today, Mayor Muriel Bowser announced a week-long effort to identify street light outages in all eight wards of the District and launched Text to DC311. Immediately following the announcement, teams of District Government employees went into neighborhoods across all eight wards where residents have reported the most outages to take an inventory of broken street lights.

“We have 70,000 street lights in the District and too many of them do not work. By fixing street lights, we can make District streets safer, stronger and brighter,” said Mayor Bowser. “By launching Text to DC311, we are offering residents a more convenient way to report outages, as well as other issues. We know that everyone’s time is valuable, and we are doing everything we can to bring city services to your fingertips.”

Last year, Mayor Bowser introduced her Safer, Stronger DC plan, a comprehensive public safety agenda to combat violent crime in the District of Columbia. The initiative announced today is intended to support this plan. In her announcement, Mayor Bowser highlighted the importance of outdoor lighting in keeping streets safe.

With the launch of Text to DC311, residents now have five ways to report city service issues and make requests to DC311. Residents can continue to report issues online at 311.dc.gov, through the DC311 mobile app, via Twitter, and to live agents at the 311 call center.

Still in the pilot stage, Text to DC311 currently accepts service requests for some of the District’s most popular issues like street light repairs, trash and bulk collection, and parking meter issues. To use Text to DC311, residents simply text DC311 or 3-2-3-1-1 from their mobile phones and type “Menu” or “New” to get started. In response, the system will provide a list of service request options. Residents trying to report an issue that is not on the featured list will be redirected to 311 Online.

In order to support the Mayor’s efforts to identify and fix street light outages, Text to DC311 has made it even easier to report a broken light. To report a broken street light, residents simply text the words “street light” to DC311 (32311). The system then asks a series of follow-up questions in order to get more information about the light. In the future, residents will be able to go online and see a map of reported street light outages and track the District’s progress in fixing the lights.”

Recent Stories

From an email: “We have an upcoming free yoga weekend event happening at Reunion 4/6-4/7: Join Reunion Hot Yoga in Park View, DC for a free weekend of yoga Saturday…

Thanks to Mandi for sending: “1930 Oldsmobile? That’s just the best guess of someone who knows nothing about cars but faithfully attended the Iola Car Show with her dad every…

Photo by Julian Ortiz Ed. Note: If this was you, please email [email protected] so I can put you in touch with OP. “Dear PoPville, Man in Ovi jersey headed towards…

“Taylor with her duck at a dog park in Old Town.” If you have any animal/pet photos you’d like to share please send an email to princeofpetworth(at)gmail(dot)com with ‘Animal Fix’…

Calling all bookworms, thrill-seekers, supporters of the arts, and ping-pongers at all skill levels! Sign up for Paddlestar Galactica, the ping-pong tournament supporting 826DC’s youth writing programs.

826DC is a local nonprofit that offers free writing programs, homework help, and publishing opportunities for DC students ages 6-18, in our Columbia Heights writing center and in learning spaces across the city.

Paddlestar Galactica helps keep writing education 100% free and accessible for all of our students! It’s also extremely fun.

This year’s games will be Saturday, April 27th, 1 PM to 4 PM at SPIN DC. It’ll be a chaotic afternoon of ping-pong, costumes, terrible Battlestar Galactica puns, and good cheer. We’d love to have you join us!

Read More

Submit your own Announcement here.

Well-Paid Maids, the only certified living-wage cleaning service in the DMV, has added a new service to its online booking menu: office and building cleanings.

This includes offices, building lobbies, shared amenity spaces and more throughout D.C., Arlington, Alexandria and more.

Unlike so many other cleaning services, you can feel good booking Well-Paid Maids to clean your office or building. Cleaners get paid a starting wage of $24 an hour. Plus, all employees are offered health, dental, vision and life insurance; 24 paid days off per year; 100% employer-paid commuting costs; and more.

Read More

Submit your own Announcement here.

Vakili Band at Pie Shop!

Three band rock n rolll lineup at DC’s Pie Shop! Vakili Band with “if you know, you know” DC rockers, Lot 18, and the many minds and songs of artist Kind of Christine.

“If you love Vakili Band like we

×

Subscribe to our mailing list