New Metro Safety Video “to show riders what they should do in the event of an emergency involving smoke or fire on a train or in a station”


“Metro today unveiled new safety preparedness videos to show riders what they should do in the event of an emergency involving smoke or fire on a train or in a station.

The 60-second videos, available in English and Spanish, will be aired on local television stations as Public Service Announcements. In addition, Metro has purchased paid advertising time to maximize awareness. The ads will begin airing next week.

“We encourage all of our customers to take a moment to review the new video,” said Metro Interim General Manager and Chief Executive Officer Jack Requa. “We will continue to take steps to improve safety and emergency preparedness for our riders in the weeks and months ahead.”

The English-version video features Metro Transit Police Detective Erin Cooper. In the wake of the January 12 incident, customers indicated that they wanted additional information about what to do in an emergency and that they trust Metro Transit Police to deliver that message.

The three-minute version, intended for online presentation on and social media, features an introduction from MTPD Chief Ron Pavlik and Prince George’s County Fire & Rescue Chief Marc Bashoor. Chief Bashoor also serves as the Chair of the Council of Governments Fire Chiefs Committee.”

9 Comment

  • I’m getting a “This video is private.”

  • Given that the January incident was primarily caused by incompetence at WMATA, like failing to have radios that first responders can utilize below ground, spending money to air safety videos wouldn’t seem to be a top priority unless you were trying to obscure what really happened in peoples’ minds.

  • As an unfortunate passenger of that 1/12 crapshow, note that when power goes out in the tunnel, the “use the emergency exit doors with lights on the tunnel doors” does not apply. There was no power, hence no lights. Always know where the 3rd rail is. Please.

  • Would have liked to have a seen a mother and child in this video, so at least metro had some concept that in an emergency, that children are stuck in the smoke filled trains. It might give parents comfort that they have put some thought behind this besides just general PR.

    • Went to go pick up the stuff I left on board that day. Yellow to Gallery Place. On board were about 20 of the cutest little 5 year-olds heading to the zoo. Almost lost it when I thought about them being on that train with me just days earlier.

  • So that part where the video says that your train drivers are in constant contact with metro operations center doesn’t seem to be true according to this morning’s story on WAMU.

    “When I operate on a 5000-series train, those trains do not have digital radios. So I drive with a hand-held digital radio. And on a regular basis my radio can lose reception for up to 15 stations or more leaving me with no communication with the control center, which puts both myself and all of our customers in danger if there is a hazard or problem,” Banks said.

    Link to the story:

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