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Five Days Without Water… What’s my recourse?:
“I live in a larger apartment complex where last week we did not have hot water for nearly 5 days. The hot water was off from Tuesday afternoon through Sunday morning. The management company provided the tenants with limited updates (3 in 5 days) about the status of the repairs. Needless to say, this was completely unacceptable for several reasons. From the length of time the water wasn’t working to the limited contact with tenants, I was and still am very upset. I want to request that a portion of my “all utilities included” rent be pro-rated for February since I went 5 days without water this month. Do I have any recourse for this?
When I read DCRA’s website I saw that all rentals are required to provide hot water (which I didn’t have for 5 days) so I would be more than justified in receiving a credit for my rent.
I any one has been through this (or something similar) I’d love to hear how you went about this.
Thanks!”
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