Dear PoPville – Reasonably Priced Shoe Repair Spot?

808 Upshur Street, NW

“Dear PoPville,

I’m wondering if you know a place to get the heel replaced on women’s high heel shoes. We’re talking on the cheap side in terms of quality of shoe. (Ie – off broadway, tjmaxx.) I’ve looked at yelp reviews but it seems like people mostly take expensive shoes to cobblers to get this done. I’m looking for a place where I won’t be paying more for the redone heel than the shoe itself. Thanks!”

2000 14th Street, NW at V Street

48 Comment

  • I used European Custom Tailors on Connecticut Ave (maybe 3400 block?) to repair some men’s dress shoes. The heel fell off and there was dry rot. I highly recommend NOT using European Custom Tailors for shoe repair.

  • shoe repair resole center in Dupont –
    Maybe not the cheapest but good quality

    • I had horrible luck here. The guy did shoddy work, overcharged me and didn’t have anything ready when he said he would. Scoffed at me that I asked for a discount because he was late. The heel fell off two months later and he wouldn’t do anything about it; I took it to another guy (in Houston, where I was traveling on business) and he had to redo all the work. It was a mess and I wouldn’t recommend them for anything.

    • I’ve used them for years for repairs on my expensive shoes – they do good work (but probably aren’t the cheapest around). I’ve also gone to Leon’s in Mt Pleasant & would recommend them as well (although they have odd business hours)

  • I’m also wondering… I need to get a pair of johnston and murphy shoes resoled, and am split between using their service or going to Union Station.

    • What’s at Union?

    • I like J&Ms service, they did a great job resoling my $250+ black dress shoes. A bit pricey, but everything was perfect. You can also pick different levels of refurbishment. They will replace other leather panels on the shoes, if that’s what you indicate. A $100 resoling and refurbishment could give you another 1.5 years of use out of a pair of shoes. I think it’s worth it, if you have nice dress shoes.

    • Johnston and Murphy repair shop is a ripoff. Take them somewhere else.

  • houseintherear

    I really adore George at 16th and U NW. He’s amazing and honest!

    • I agree with this poster. I’ve been happy with George’s too. He’s right on U next to the fire station between 16th and 17th.

    • Another vote for George. We’ve given him shoes, zippers and leather goods to repair, and he’s done a great job on all of them. If he thinks something can’t be repaired/isn’t worth repairing he’ll tell you instead of just taking your money.

    • +1. I’ve had George @ U/16th resole the heels of two pairs of tennis shoes and he did a great job. It was about $35 and was worth the extended life I got out of them.

  • Definitely go to Philip’s on Upshur (pictured above). The couple that runs the place have probably been there for like, 40 years. Prices are reasonable with a quick turnaround. We’ve gone multiple times and are always satisfied with the service.

    • saf

      Oh, longer than that. And I love them too.

      George is also good – and has opened a second shop at 14th and Newton (I think. Might be 14th and Oak?)

    • Endorse. Great job. Especially like the sign that says something to the effect of “After Jan. 1, 1991, we will no longer be accepting personal checks.”

    • I’ve tried many place and hands down Philip is the best. His prices are on par with others, but his quality, timeliness, and reliability are unmatched in DC. His hours are tough during the week, so I drop mine off on Saturdays and know I will be without them for a week, because I can only get back on Saturday. Lovely people!

    • We love Phillip’s. Good work, good prices, good turnaround. And the place has character!

    • Philip’s! The husband and wife team is worth the trip alone. But be warned: if you bring him shoes that are super cheap or beyond repair, he will tell you it isn’t worth it and that you should get a new pair of shoes instead. That said, he has worked miracles with our shoes (men’s, women’s, heels, boots, flats, etc).

  • epric002

    any shoe repair place (and even some drycleaners/tailors) should be able to re-tip a shoe- shouldn’t cost more than $15 (usually less). though a bit of googling just taught me that i can do it myself 🙂

  • I used to go to American Valet in Tenley but now I use the dry cleaners on 8th and I, SE, by the marine barracks. At both places it’s about $10 for new heels and things like resoling are dependent on leather or rubber soles. It’s nothing like the $5/5 mins fix in NYC but it’s cheap and fast for DC.

    • I used to go to the place at 8th and I but they’ve recently increased their prices (see below). Has anyone tried Peter Bug shoe repair? Might ty them instead.

  • Shoe repair is expensive. Depending on how inexpensive the shoes in question are, you might very well be paying as much or more to get them re-heeled than you paid for the shoes to begin with.
    Next time try a preventive approach, and get the little rubber (plastic?) taps put on your shoes. When those wear down, you can replace the taps rather than the heels themselves.

  • If you just need a cap on a stiletto heel redone, it’ll be about $12-15 anywhere. I particularly like the cobbler’s bench/watch repair/tailor place upstairs at 18th & I, and our of convenience I go to Art’s on 17th and Corcoran (next to the hardware store). Generally, replacing a stiletto heel is easy as they’re pre-formed and attached to a nail, so they just have to pull one out and pop the other in. If you’re replacing a larger block heel, it’ll cost more as they have to custom cut the piece. Repair the heel shaft costs additional money. They will also probably suggest you add toe taps – I do this on my more expensive shoes as they save the front part of the sole from being scuffed/worn down. I did both on a pair of boots this spring and it was maybe $25 total?

  • THANK YOU for asking this, as I was just wondering the same thing today. I mostly get my shoes from places like TJMaxx and H&M, but will wear down a heel in a month or less, so I can’t keep replacing the shoes or paying high prices for new tips. I’m making an effort to switch to flats for long walks and commuting, but there are times when I just don’t feel like dealing with them.

    I used to get my tips replaced at the Navy Yard Valet on the southen end of Baracks Row. Normally they’d charge $7.50 for nomal heel tips and do a very good job, but last time it was $12. When I asked why, he said it was because it was a suede shoe, but I’ve had those shoes done dozens of times and it’s always been $7.50 (I also don’t understand why that should matter). The cost to replace the chunky heels on my winter boots also mysteiously increased from $20 to $25 (some excuse about his Italian supplier increasing their prices). So I’m not sure if I’ll be returning, but several of my shoes are down to the metal and I need to do something about them soon.

  • Eastern Market Shoe Repair on Pennsylvania. I used them over a year ago. I had some dance shoes resoled and a pair of heels stretched at different times. I was happy with the service. I don’t remember the cost, but I’m a cheapskate, so it probably wasn’t a lot. This place is close to my job, so it’s convenient.

    I also like Silva Shoe Repair on Fenwick in downtown Silver Spring. This location is close to home for me.

    • Really? I tried bringing a pair of shoes there a few years ago and they said it would be FORTY DOLLARS just to get the heel tips replaced. At first I thought I must have misheard the guy say fourteen!

  • Shoe repair is always seems too expensive. But I’ve good experiences with Philip’s in Petworth and Best Foot Forward in Pentagon City, next to World Market.

  • My wife really likes the shoe repair place on Lamont and Mt. Pleasant. She’s gotten several shoes reheeled and rewrapped there. They’re a small operation, and they’re a bit disorganized, but they’re cheap, and the do good work.

    • Leon’s? I had too many horrible experiences there. He even tried to comp me a free repair after he let me down for at least the third time and I told him I wouldn’t use him again even if it was free.

    • Lamont cleaners? I’ve taken my dry cleaning to them for years, but haven’t resoled any shoes there. I’ve wondered about them and the dry cleaning/shoe repair place right by the Raven.

    • saf

      I used to use them. They LOST a pair of shoes. And their hours are erratic. And they were never ready when promised.

  • The Puerto Rican guy in the basement below the dry cleaners on Calvert St (next to the Ellington bridge) is a riot and willing to haggle on prices. I’ve never felt cheated by him.

    • He’s Salvadoran and highly unreliable. Failed me multiple times but always had an excuse. Finally, I caught him bragging that he was screwing me over to his wife, assuming I didn’t speak Spanish.

  • A Divine Shine is great and affordable

    • Yes, I LOVE A Divine Shine. Great tailor next door, too.

    • I have used Divine Shine to resole men’s dress shoes. Ran me about $85 if I recall for the whole sole. They did a great job, and their $8 shoe shine will blind people you walk past on the sidewalk!

    • They do not mess around on their shines. I asked for matte, and they were still blinding.

  • laurelo

    I like Dupont Shoe Repair (or comfort shoe repair, not sure which is their official name) at 21st and P. Have taken shoes there for waterproofing, heel repair, stretching, etc. Pricing seems fair and work quality holds up.

  • I use Cobblers & Cleaners at 1425 G St. – it is a nice, family run place that never fails me (usually $10 per heel tip replacement). I do the same thing – I buy nice shoes cheaply at TJ Maxx or Marshalls and then always run the heels through to the nail in 6 months. Word to the wise – take your shoes in before you wear through to the nail, since sometimes repair after that point can be more costly. Also, you should take both shoes in at the same time for replacements since they will level them for you. (Sorry, that last thing might seem like a no-brainer, but I’ve lost single heel caps before and always seem to wear through my right heel before the left…)

  • Go to Philip on upshur street. He’s the best. He’s Italian

  • Navy Yard Valet on Barracks Row. They re-did the sole of a pair of mens boots for me and I was very pleased. It cost about $75 for a completely new sole, and yes, the boots only cost about $150, but I’ve gotten years of additional life out of them and I couldn’t find any to replace them that I liked as much, so it was worth it to me. I’d imagine replacing a high heel would be a lot less.

  • There’s a hole in the wall place on 10th and U Street that’s been there for years and years. It’s near Ooh’s and Ahh’s and upstairs there’s a tailor’s shop. Their prices are reasonable, they always do an excellent job and they get your shoes back on time.

  • I really like Philip’s on Upshur because they will just tell you straight out if it’s not worth it. I brought them my favorite pair of boots, one of which had broken a zipper. They pointed showed me that the zipper on the other was about to break and told me it would cost too much to fix both. I left with heart broken but wallet intact.
    He is a great craftsman, and she is good at matching polish to unusual shoe colors. They are a neighborhood institution. The owner of Bentley’s Antiques on Upshur (I believe his name is Bertram) lives in the apartment above their store.

  • Phillips on Upshur. He does preventative, maintenance, repair. Super knowledgeable, super reasonable and top quality. I haven’t bought a new pair of shoes in 4-5 years.

  • I like Leon’s Shoe Repair on Mt Pleasant and Lamont. Great guy, low prices. He even repaired the sliding handle on my suitcase; I took it in as a long-shot at best.
    Why does WordPress always tell me I am posting too fast? This is my only post!

  • I do NOT recommend the spot in Union Station, on the food court level next to the Metro entrance. They had a change in ownership and have been terrible ever since. They took forever and somehow tore the inside lining of shoes they were supposed to be re-tipping.

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