Dear PoP – Great Experience with DC online services

Photo by PoPville flickr user a.w.miller

“Dear PoP,

I wanted to share surprisingly positive experience I had with DC’s online services request. After the last big storm we had there was a large tree limb that broke off and was hanging down over the sidewalk at the entrance to our back alley. If it had fallen on someone, it would have caused serious injury. I entered a request on the DC government site for Tree Removal. This was this past Friday morning. By Saturday morning, the limb was gone. I was shocked given that I have read some comments on your blog from people saying that DC’s services requests are a waste of time. I just experienced the opposite. They even sent me an e-mail confirmation that the request had been resolved.”

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